The computer may have a network card that is limited to 10Mb, or the processor simply may not be able to keep up with the speeds. closest site to the customers home and one of the larger US cities like Chicago, New York, Atlanta or Los Angles)įinally, older computers may not be able to achieve the speeds listed for our service. It is strongly recommended that a customer directly connects to the cable modem and by-passes any router on the network (this eliminates the router as being part of the slow-down).Stop all programs from any device using the Internet (any program that is running and requires Internet connection will skew the final results).Therefore, it is important when attempting to do a speed test that multiple server sites be attempted before a determination can be made that there is a significant connection problem.Īdditionally, while there are several speed test programs offered free to the public, Mediacom recommends using to run this test.īefore attempting to run a speed test, please do the following: Many factors including distance from the test server, age of the customers computer, software installed and network outages or slowdowns all can skew test results. It is important to note that a speed test is not always a definitive measure on true throughput. Speed tests are generally accepted as a basis to determine throughput on a network connection between two points.
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